How do I order a product with vertigodistributors.com?
To order a book using vertigodistributors.com, you will first have to find which book you would like to purchase, either by typing the name into the search bar or by browsing the website. Once you have found the book, you will then need to click on the title, which will take you to the book’s page. Make sure that you have specified the quantity of the book you would like, and then press ‘Add to Cart’. Both of these options are below the book information, e.g. Product Code, Availability, year of production, etc. Once you have added all the products you would like to purchase, click the ‘Shopping Cart’ icon at the top of the page. The products you have selected will be displayed as well as a ‘View Cart’ and ‘Checkout’ option. Click ‘Checkout’ and complete the steps.
What are Vertigo Distributors and Distribution’s shipping rates?
Our shipping rates are dependent on the size and location of your order.
Why can’t my order be delivered to a PO Box?
Your order cannot be delivered to a PO Box because it is against the policy of our chosen courier service.
However, if this is the only choice for you we can use Australia Post Express service.
What payment methods can I use?
Payment methods that we accept all major credit cards as well as PayPal.
We can setup credit accounts by request for industry and organisations.
How do I change my delivery addresses?
You can change your delivery address by logging into your account and changing your billing or delivery address on your account.
How do I change my payment method?
You can change your payment method by selecting your desired payment method before checking payment has been processed.
Can I obtain a credit account and use a purchase order to shop?
Only wholesale and retail stores may obtain an industry account with us, allowing them the benefits of a credit account. Individuals must pay upfront for their purchase.
How do I change the quantity of an item in my shopping cart?
You can change the quantity of an item in your shopping cart by clicking on the ‘Shopping Cart’ icon at the top of the page. This will then display a list of products in your cart, as well as a ‘View Cart’ option and a ‘Checkout’ option. To change the quantity of an item, click ‘View Cart’ and change the quantity by typing a new number in. You can also remove an item all together by pressing the red ‘x’ button.
I received a shipped notification by email. When should I expect my order to arrive?
An email will be sent to the email address you supplied us as soon as we book your package with the courier. Once they pick the package up, they will scan it and tracking will be sent to your email throughout the entire distribution process.
How do I cancel a product from my order?
You can change the quantity of an item in your shopping cart by clicking on the ‘Shopping Cart’ icon at the top of the page. This will then display a list of products in your cart, as well as a ‘View Cart’ option and a ‘Checkout’ option. To remove an item all together, press the red ‘x’ button.
Where's my order?
After you place an order with vertigodistributors.com, it will take a day or two for the office to process. Once the order is processed, it will be booked with the courier, and you will receive an email at the email address you provided to confirm that the package has been booked. Once the courier comes and collects the package, tracking will be provided to your email for the rest of the delivery process.